Frequently Asked Questions

How long does the Lifetime Engine Loyalty Program last?
Coverage lasts for as long as you own the vehicle, provided you follow the manufacturer’s recommended maintenance schedule. Is there a deductible?
There is no deductible for covered repairs. If I sell my unit, does the coverage transfer?
No — the Lifetime Engine Loyalty Program stays with the original owner and cannot be transferred. What are my responsibilities as the owner?
To keep coverage active, you must:
  • Follow the manufacturer’s maintenance schedule
  • Keep maintenance records and receipts
  • Provide proof of maintenance if a claim occurs
  • Stop operating the unit if a breakdown happens and contact us
Failure to perform recommended maintenance can result in denial of coverage. Do I have to service my machine at Moritz Sport & Marine?
Yes. To keep the Lifetime Engine Loyalty Program active, all required maintenance must be performed by the Moritz Sport & Marine service department according to the manufacturer’s recommended schedule. Be sure to follow the service intervals provided in your owner’s manual. How do I file a claim?
If a mechanical breakdown occurs:
  1. Stop operating the vehicle to prevent further damage
  2. Bring it to Moritz Sport & Marine
  3. We contact the program administrator for authorization before repairs begin
Repairs must be authorized prior to work being completed. What types of failures are not covered?
Examples include:
  • Routine maintenance items
  • Wear items
  • Damage from misuse, racing, or modifications
  • Failures covered by factory warranty, insurance, or recall
  • Commercial use
  • Repairs performed without authorization
Full exclusions are outlined in the certificate provided at purchase.